Ace78 Privacy Policy — How We Protect Your Data

Ace78 (https://ace78.ws) takes your privacy very seriously. This Privacy Policy applies to the ace78 website, mobile application, and all related services. This document explains what information ace78 collects about you, why it is collected, and how it is used and kept secure.

By using ace78's services, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using ace78.

This Privacy Policy may be updated from time to time. When changes are made, a notice will be posted on the ace78 website and registered members will be informed. The latest version will always be available on this page.

Ace78 only collects information that is necessary to provide its services. No unnecessary data is ever collected.

Ace78 never collects unnecessary personal data such as religion, political views, or medical information.

Ace78 uses the data it collects solely for the purposes listed below. Your information is never used for unauthorized purposes.

• Account Management: Your identity information is used for registration, login, and account verification.
• Service Delivery: Financial information is used to process deposits, withdrawals, and gaming services without interruption.
• Security Assurance: Device and login data are analyzed to prevent fraud, hacking, and unauthorized access.
• Customer Support: Your contact and usage data may be reviewed to help resolve your issue.
• Bonuses & Promotions: Your gaming history is used to send you relevant offers tailored to your preferences.
• Legal Obligations: Information required to meet the demands of government or regulatory authorities is retained accordingly.
• Service Improvement: Anonymous usage statistics are analyzed to improve the user experience.

Ace78 keeps your personal data as private as possible. However, in certain limited circumstances, information may be shared with specific parties.

• Payment Processor: To process deposits and withdrawals, necessary information is shared with approved payment partners such as bKash, Nagad, or Rocket.
• Technology Service Providers: Technology companies that support the operation of ace78's platform may access limited data under strict confidentiality agreements.
• Legal Authorities: Data may be disclosed in response to a court order, a lawful request from an investigative authority, or other legal obligations.
• Fraud Prevention: If there is suspicion of money laundering or other financial crimes, the relevant regulatory authority may be notified.

Beyond the above, ace78 does not share your personal data with any third parties. Every one of our partners operates under a strict data protection agreement.

Ace78's website and app use cookies and similar technologies to enhance your browsing experience and keep the platform secure.

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring security. Without them, ace78 will not function properly.
• Functional Cookies: These cookies remember your language preference, game settings, and other personalized features.
• Analytics Cookies: Anonymous statistics are collected to understand which pages users spend the most time on.
• Security Cookies: Helps detect bot attacks, multiple login attempts, and suspicious activity.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may cause some features of ace78 to stop working.

Ace78 uses industry-leading technology to keep your data safe. Our security framework operates on the following layers:

• SSL/TLS Encryption: All communication between ace78 and your device is secured with 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Factor Authentication (2FA): ace78 supports two-factor authentication to provide the highest level of account security.
• Firewall & DDoS Protection: ace78's servers are protected at all times by advanced firewalls and cyber attack prevention systems.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits of ace78's systems.
• Access Control: Only a limited number of ace78 staff can access specific data, and only when necessary.

You have full control over your personal data at ace78. Your key rights are outlined below:

Ace78 does not retain data beyond what is necessary. The retention periods for different types of information are outlined below:

• Account Information: Retained for the duration of the active account and for a minimum of 5 years after closure (as required by law).
• Transaction Records: Financial transaction records are retained for up to 7 years.
• Gaming History: Betting and game records may be retained for up to 3 years after account closure.
• Log Files: System logs are generally deleted after 90 days.
• Cookies: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period expires, ace78 securely deletes or anonymizes your data so you can no longer be identified in any way.

Ace78 strictly prohibits providing services to anyone under the age of 18. ace78 does not knowingly collect or store personal data from minors.

• Age is verified at the time of registration, and additional verification may be requested in cases where there is reason for doubt.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• Parents can report concerns about their child's use of ace78.

For any questions, requests, or complaints regarding this Privacy Policy or your personal data, please contact ace78:

• Email: support@ace78.ws
• Live Chat: Help Center Get 24/7 support from this page.

Requests to delete, correct, or access data are typically processed within 30 business days.