Ace78 Terms & Conditions — A Complete Guide for Members

By using the ace78 website (https://ace78.ws) and its associated mobile application, you agree to be bound by these Terms & Conditions. ace78 is an online gaming and Sports Betting platform serving users in Bangladesh.

The following definitions apply to key terms used throughout these Terms and Conditions:

• "ace78" — The company that owns and operates this platform.
• "Member" or "User" — any individual who has registered on or is using the ace78 platform.
• "Account" — a member's personal registered profile on ace78.
• "Service" — all gaming, betting, and related features provided by ace78.
• "Turnover" — the total wagering amount required to settle a bonus.

To register and use ace78's services, the following conditions must be met:

• You must be 18 years of age or older. ace78 does not provide services to minors.
• You must open an account in your own name and for your own use only.
• Each person may only hold one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration must be accurate, complete, and kept up to date.
• Ace78 may request a copy of your National ID or passport at any time for identity verification purposes.
• Registering with false information will result in immediate account termination and the balance may be forfeited.

Keeping your ace78 account secure is your responsibility. Keep your login credentials (username and password) confidential and do not share them with anyone.

• If you suspect any unauthorized access to your account, contact ace78 Support immediately.
• Keep your account details up to date — especially your mobile number and email address.
• Managing, selling, or transferring your account through a third party is strictly prohibited.
• Ace78 will never ask for your password over the phone or via messages. If you receive any such request, treat it with caution.
• If unusual activity is detected on an account, ace78 may temporarily suspend it.

Ace78 uses advanced technology to keep your account secure. However, ace78 will not be held responsible for any loss resulting from a user's own negligence.

The following rules govern all financial transactions on ace78. Please read them carefully before making any transaction.

• Minimum Deposit: A minimum deposit amount applies on ace78. See the transactions page for details.
• Accepted Payment Methods: bKash, Nagad, Rocket, and other methods approved by ace78.
• Third-Party Payments: Deposits from another person's mobile number or bank account are not accepted.
• Withdrawal Processing: Approved withdrawal requests are typically processed within 24 to 72 hours.
• Verification: Identity verification may be required for large withdrawal amounts.
• Failed Transactions: For any transaction that fails due to a technical issue, please contact ace78 support.

Ace78 is committed to preventing money laundering. If any suspicious financial activity is detected, ace78 reserves the right to report it to the relevant authorities.

To enjoy ace78's bonuses and promotional offers, the following conditions must be met. Please read all terms carefully before claiming any bonus.

• Welcome Bonus: New members receive a welcome bonus on their first deposit. This offer applies once only.
• Turnover Requirement: Each bonus comes with a specific turnover requirement. This must be met before any bonus funds can be withdrawn.
• Bonus Validity: Every bonus offer has a set expiry date. Any unused bonus will be forfeited once the period ends.
• Multiple Bonuses: Multiple bonuses cannot be combined simultaneously unless ace78 explicitly permits it.
• Bonus Abuse: Using strategic betting or multiple accounts to exploit the bonus system will result in account closure.

Ace78 reserves the right to modify, suspend, or cancel any bonus offer at any time. For the latest offers, visit the Bonus Page View.

The following rules apply to all betting and gaming activities on ace78, ensuring fairness and transparency across the platform.

• Bet Confirmation: Once a bet is confirmed, it cannot be changed or cancelled unless ace78 makes a special exception.
• Match Cancellation: If an event is cancelled, the stake will be refunded.
• Minimum & Maximum Bet: Minimum and maximum bet limits apply in each market.
• Technical Errors: If incorrect odds are displayed due to a technical error, ace78 reserves the right to void the affected bet.
• Match Fixing: Any bet placed on a match or event found to involve match-fixing will be voided.
• Live Betting: ace78 is not liable if a bet is not accepted during live betting.

Ace78 takes responsible gaming seriously. We believe entertainment should be enjoyable, not a source of stress. That's why ace78 provides members with the following tools:

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can self-suspend your account for a specified period.
• Cooling-Off Period: Option to temporarily pause gaming activity.
• Reality Check: After a set period, you will receive a notification showing how long you have been playing.

If you're experiencing any issues with gaming, please contact ace78's Responsible Gaming Visit the page or contact our support team.

Ace78 reserves the right to temporarily or permanently suspend a member's account for any of the following reasons:

• Providing false or misleading information during registration.
• Operating multiple accounts.
• Abusing the bonus system or engaging in fraudulent activity.
• Hacking, exploiting software vulnerabilities, or attempting to damage the platform.
• Money laundering or suspicious financial activity.
• Harassment of other members or ace78 staff.

Members may also request account closure at any time. Upon verification, any remaining balance will be refunded, provided no rule violations are found.

Ace78 takes the protection of your personal data seriously. Full details of how your information is collected, stored, and used can be found in ace78's Privacy Policy Available on the page.

• Ace78 does not sell your information to third parties.
• Your information is not shared outside authorized channels except where required by law.
• Your information may be used to improve our services and maintain platform security.

Ace78 reserves the right to modify these Terms and Conditions, in whole or in part, at any time. Any changes will be published on the ace78 website and communicated to members via their registered mobile number or email.

Continued use of ace78 after updated Terms & Conditions are published will be considered your acceptance of the revised terms.

If you have any questions about these Terms & Conditions, please get in touch with us:

• Email: support@ace78.ws
• Live Chat: Help Center Get 24/7 support from us.